I placed a bet on 11/10, a slip gets wronfuglly settled using the results of the 03/10 which is a week earlier and I am told that's the results of the match

Item: Betway - South Africa
Rating: 1
Author: Nzimeni T

I placed a bet on 11/10, a slip gets wronfuglly settled using the results of the 03/10 which is a week earlier and I am told that's the results of the match. I provided them with proof that the match ddnt take place on 11/10

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Betway - South Africa's replyOfficial

13 Oct 2025, 09:50

Hi Nzimeni,

Thank you for your review. We appreciate the time you took to raise this matter.

May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply13 Oct 2025, 09:50

Official