LL
Luyanda L
1 reviews | Active since Dec 2023
23 Dec 2023, 22:19
I made a mistake and accidentally transferred funds into a wrong account so I called Betway customer service to get help with my issue and I spoke to such an amazing guy called Phumlani
I made a mistake and accidentally transferred funds into a wrong account so I called Betway customer service to get help with my issue and I spoke to such an amazing guy called Phumlani. He was very helpful. Not only did he help me with my issue, but he was very kind, polite and well spoken. He talked me through everything, he was very patient with me and told me what I needed to do to get the issue solved. Because of his professionalism and friendly demeanor, I feel confident and such at ease about my situation. He really took all my stress away. It was such a pleasure talking to him.
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Replies (1)Betway - South Africa's replyOfficial
25 Dec 2023, 08:36Hi Luyanda,
Thank you for your review.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply25 Dec 2023, 08:36
Official
Hi Luyanda,
Thank you for your review.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
