BM
Blessing M

1 reviews | Active since Nov 2021

06 Nov 2021, 11:02

I lost my money

I bought R10 voucher when I redeem it says Duplicate entry I try many times but it still says Duplicate entry .

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply06 Nov 2021, 15:06
Official
Hi Blessing, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

 And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

 Regards, 

Betway Team

BM
Blessing M's update06 Nov 2021, 15:39
Reviewer Update
betway care helped me it's turned out that I was entering my voucher to the wrong place. Now I have successfully redeem my voucher and everything is going smoothly.
Betway - South Africa
Betway - South Africa's reply06 Nov 2021, 17:02
Official
 Hi Blessing,  Thank you for your response  and for taking our call. This reply is to confirm the resolution of this matter. Thank you for your patience and for allowing us the opportunity to resolve this for you.  Regards, Betway Team