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Hi Dimpho,

We're really glad to hear that you felt supported and that our team stepped in to assist when it mattered most. 

 May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  

It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. 

 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform. 

 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

 

Regards, 

Betway Team