A
Amira

1 reviews | Active since Aug 2023

11 Aug 2023, 21:53

I have registered ac...

I have registered account with betway

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply11 Aug 2023, 22:00
Official
Hi Amira,  Thank you for your review and for your patience in awaiting a follow-up from us.  This reply serves as a confirmation of the receipt of your review, to which our team will thoroughly investigate and follow up with information so as to resolve this matter with you.  Feedback will be offered within the next business, as our team may need to liaise with relevant internal department/s.  Your understanding and patience are very much valued and appreciated.  Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply22 Aug 2023, 07:44
Official
Hi Amira,

Thank you for the review. 

As per the communication sent to you earlier this week, our team requires a letter from the Home Affairs Department confirming your ID number. 

Our onboarding team cannot validate the ID number on your document against the verification backend system at our disposal. 

Regards,
Betway Team