LL
Lulamisa L
1 reviews | Active since Apr 2025
18 Apr 2025, 11:28
I have a very bad ex...
I have a very bad experience with Betway.. last night when I slept I had a R20 voucher, when I woke up this morning my account was R0.00 only to find out that their system played 4 duplicate tickets with R5 each around 1am..when I informed them about this they said they can't help me..even sent them a screen shot
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Replies (1)
Betway - South Africa's replyOfficial
18 Apr 2025, 11:52Hi Lulamisa.
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
We sorry to hear that you've been having a tough streak on Betway slot games.. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway Team
Betway - South Africa's reply18 Apr 2025, 11:52
Official
Hi Lulamisa.
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
We sorry to hear that you've been having a tough streak on Betway slot games.. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway Team