TM
Thomas M
1 reviews | Active since Jun 2014
02 Mar 2023, 17:08
I had made a mistake and used the wrong account number for my withdrawal
I had made a mistake and used the wrong account number for my withdrawal. Luckily Tony helped me and managed to reverse the payment. He called me and assured me that he will assist and definitely did. I am greatful of the service.
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Replies (2)TM
Thomas M's updateReviewer Update
03 Apr 2023, 12:17I can confirm that my issue was swiftly attended to by Betway. I noted that the issue related to miscommunication and I greatly appreciated the professional manner in which my problem was attended to.
TM
Thomas M's update03 Apr 2023, 12:17
Reviewer Update
I can confirm that my issue was swiftly attended to by Betway. I noted that the issue related to miscommunication and I greatly appreciated the professional manner in which my problem was attended to.
Betway - South Africa's replyOfficial
13 Apr 2023, 13:32Hi Thomas,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply13 Apr 2023, 13:32
Official
Hi Thomas,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team