I had a query with betway where they experienced an internal display error regarding odds, as a result they voided my slip and refunded only the wager amount

Item: Betway - South Africa
Rating: 5
Author: Josie George.sibeko

I had a query with betway where they experienced an internal display error regarding odds, as a result they voided my slip and refunded only the wager amount. Upon querying it, they then paid the full winnings of the slip and we are all good now. Thank you for taking this matter with a good sense of urgency.

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Replies (1)

Betway - South Africa's replyOfficial

05 Sept 2025, 10:13

Hi Josie,

Thank you for your positive review of Betway and our services.

We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply05 Sept 2025, 10:13

Official