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Lee N

1 reviews | Active since Mar 2022

13 Jan 2026, 09:57

I did an withdrawal over 15 hours ago. My account was locked i had to phone and they unlocked my account, thereafter I purchased a withdrawal i am still waiting. Usually I wait 1-2 hours for my money. This is really unexpeptable. I had to put R150 airtim

Betway is the worst. I made a withdrawal 15 hours ago

0
Replies (6)
Betway - South Africa
Betway - South Africa's reply13 Jan 2026, 10:19
Official
Hi Lee,
 
Thank you for your review and for your patience in awaiting a follow-up from us.  
 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. 
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, 
Betway Team 
Betway - South Africa
Betway - South Africa's reply13 Jan 2026, 11:34
Official
Hi Lee,  
  
Thank you for your review and for your patience in awaiting a follow-up from us.  
   
We have tried reaching out to you, sadly to no avail. 
 
Kindly advise on a suitable time for us to contact you to discuss the matter further. 
 
Your response will be greatly appreciated. 
  
Regards,  
Betway Team  
LN
Lee N's update13 Jan 2026, 11:37
Reviewer Update
Hi Betway
I'm now available was just on another call. You can contact me.
LN
Lee N's update13 Jan 2026, 11:41
Reviewer Update
Hi Betway
You can contact me now.
Regards
Lee
Betway - South Africa
Betway - South Africa's reply13 Jan 2026, 13:10
Official
Hi Lee,  
 
Thank you for your review and for taking our call.    
 
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.   
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.   
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.   
 
Regards,  
Betway Team  
LN
Lee N's update13 Jan 2026, 16:35
Reviewer Update
Hi Betway
Still not resolved, what must I do to get your attention?
Regards