Jj
JR jr.letoka
1 reviews | Active since Feb 2026
12 Feb 2026, 11:59
I deposited R50 and while playing i got logged out, it says my account is inactive
I deposited R50 and while playing i got logged out, it says my account is inactive. I tried getting help from Sean who was very nice and polite while helping me. But i think due to network issues he could not receive my emails. Said i should try logging in 48 hours.
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Replies (1)
Betway - South Africa's replyOfficial
12 Feb 2026, 12:34Hi JR,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply12 Feb 2026, 12:34
Official
Hi JR,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team