I am very disappointed with Betway

Item: Betway - South Africa
Rating: 1
Author: DEXTER A

I am very disappointed with betway.i made a withdrawal request on Wednesday 24 December till today I haven't received my withdrawal.i very frustrated I can't access my winnings just because Betway they are holding my funds.I tried to communicate with there live chat it's fruitless .My account number is ***

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

29 Dec 2025, 11:03

Hi Dexter,

Firstly, congratulations on your win! That’s always a great feeling, and we're thrilled to see you come out on top.

One of our team members will follow up with you soon to assist you with your withdrawal concerns.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply29 Dec 2025, 11:03

Official

Hi Dexter,

Firstly, congratulations on your win! That’s always a great feeling, and we're thrilled to see you come out on top.

One of our team members will follow up with you soon to assist you with your withdrawal concerns.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's replyOfficial

29 Dec 2025, 15:06

Hi Dexter,

Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.

Regards,

Betway Team

Betway - South Africa's reply29 Dec 2025, 15:06

Official

Hi Dexter,

Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.

Regards,

Betway Team