1 reviews | Active since Oct 2026
I am submitting this review regarding my Betway *** and my pending withdrawal.
The whole last week i was withdrawing, tracking and reversing thinking maybe it's network problem. Then i speak to an agent or bot i don't know.On Sunday, 18 October 2026, my *** was placed under a standard 48-hour review. I waited for the 48-hour period to lapse as requested. On Tuesday, 20 October 2026, I was instructed by live support to perform a password reset and a facial liveness verification, which I completed immediately. Despite completing every requested security check and having fully verified FICA documents, live chat agents keep resetting the 48-hour review clock over and over again without providing any specific explanation or cause. Continuously restarting review periods after security checks are completed is an unreasonable withholding of customer funds. I require my *** review to be finalized immediately.
Hi Samson,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Hi Samson,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Hi Samson,
Thank you for your review and for your patience in awaiting a follow-up from us.
Your account review is complete. You may now use your account in accordance with T&Cs: https://www.betway.co.za/terms-and-conditions Thank you. Betway SA
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Hi Samson,
Thank you for your review and for your patience in awaiting a follow-up from us.
Your account review is complete. You may now use your account in accordance with T&Cs: https://www.betway.co.za/terms-and-conditions Thank you. Betway SA
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
