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ntsieni R
1 reviews | Active since Mar 2015
26 Apr 2026, 17:40
How many 48hours do one have to wait till they get help on betway
I have placed a winning bet, they paid the winning and than they deducted the funds again. Now every time i enquire i am told to wait 48 hours. How many 48 hours am i suppose to wait before my issue is resolved.
The ticket number
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Replies (1)
Betway - South Africa's replyOfficial
28 Apr 2026, 10:21Hi Ntsieni,
Thanks for bringing this to our attention. We completely understand how upsetting it is when a bet result doesn't look right. We're truly sorry for the confusion.
We have escalated your slip to our betting operations team for a full review If there's been an error, we'll make it right.
We value you trust and are committed to ensuring every bet is settled fairly. You'll hear from us soon.
Thanks for choosing Betway – and as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply28 Apr 2026, 10:21
Official
Hi Ntsieni,
Thanks for bringing this to our attention. We completely understand how upsetting it is when a bet result doesn't look right. We're truly sorry for the confusion.
We have escalated your slip to our betting operations team for a full review If there's been an error, we'll make it right.
We value you trust and are committed to ensuring every bet is settled fairly. You'll hear from us soon.
Thanks for choosing Betway – and as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team