TM
THEMBEKILE M
1 reviews | Active since Jul 2020
08 May 2026, 17:03
Horrible service
Betway, I have been calling for 4 days now with no one answering my calls and your automated system keeps saying you have high call volumes and we should try the live chat. The live chat agents never even go online. Can you kindly pay back the money Nedbank refunded to you?
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
11 May 2026, 08:59Hi Thembekile, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply11 May 2026, 08:59
Official
Hi Thembekile, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's replyOfficial
11 May 2026, 11:05Hi Thembekile, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply11 May 2026, 11:05
Official
Hi Thembekile, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's replyOfficial
12 May 2026, 09:22Hi Thembekile, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply12 May 2026, 09:22
Official
Hi Thembekile, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team