HS
Helmut S
1 reviews | Active since Dec 2021
13 Jan 2026, 16:27
Horrible Customer Service
Horrible customer service, landline no one answers. Was on hold for 14 mins and decided to drop the call. Emailed them 48 hours later no reply. Been waiting for a Ewallet withdrawal for 72 hours. I’m very sad I even tried this betting site.
Sportingbet and World Sports betting are miles ahead in the service to their clients.
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Replies (1)
Betway - South Africa's replyOfficial
13 Jan 2026, 17:01Hi Helmut, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply13 Jan 2026, 17:01
Official
Hi Helmut, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team