BS
Bulelwa S

1 reviews | Active since Jan 2025

06 Jan 2025, 13:04

Happy witha little disappointment

<div>I'm a bit disappointed with betway. I've cashed out a few times before even if it was not much but the past few days have been worse. I spent over 500 on jackpot slots but no winning. I think betway has enough money in the world to give poor people a chance to win. Otherwise my overall experience with betway has been nothing but great, only if people who bet from nothing can be given a winning chance. I'm sure betway team can see with bets if one has money or not. To take the last penny one risks spending with no guilty conscience is not right. I know one bets on their own risk hence it's called gambling but come on betway you can come up with something to give people like us a chance. Thank you for ypur service though. I'll keep taking my chances. Maybe one day I'll get my luck when I least expected.</div>

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Replies (2)
Betway - South Africa
Betway - South Africa's reply06 Jan 2025, 15:09
Official
Hi Bulelwa,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
  
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team 
Betway - South Africa
Betway - South Africa's reply06 Jan 2025, 16:19
Official
Hi Bulelwa, 

Thank you for your review, we appreciate the time you took to raise this matter. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 
 
 May we kindly ask that you allow us sometime to investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. 
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team