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jameelatoen S

1 reviews | Active since Nov 2024

08 Feb 2025, 19:18

had my account locke...

had my account locked in October of last year, because there was unusual activities on my account which usually took place in the early hours of the morning, then yesterday Friday 7 th of Feb 2025 I sent in all my documents to the fica department for unlocking my account, called in and spoke to such a gentleman he was patient understanding and offered by far the best customer service, on the 8 th I called back and spoke to a completely different consultant instead I asked to speak to the same person who assisted me the day before, he called me back within 5 min and explained and assisted me again the name of the consultant is SFUMNDO my rating for this young gentleman would be a 10, I have dealt with so many consultants of Betway who just has absolutely no passion for their jobs but this man honestly should receive consultant of the month award , thank you so much SFUMNDO I wish I all the best in the future and keep shinning keep giving that same passion you have you will definitely go far in life.

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Replies (1)
Betway - South Africa
Betway - South Africa's reply10 Feb 2025, 07:51
Official
 Hi  Jameelatoen,  Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team