Great call centre ag...

Item: Betway - South Africa
Rating: 1
Author: Meggie M

Great call centre agents but they take an absurd amount of time to resolve accounts queries and even after 4 days my account is still locked with no probable cause.

Helpful (0)

Replies (2)

Meggie M's updateReviewer Update

10 Dec 2025, 10:59

My Account Query was Resolved in a prompt and satisfactory manner, Thank you.

Meggie M's update10 Dec 2025, 10:59

Reviewer Update

My Account Query was Resolved in a prompt and satisfactory manner, Thank you.

Betway - South Africa's replyOfficial

10 Dec 2025, 11:13

Hi Meggie,

Thank you for your review and for taking our call. We appreciate the time you took to allowing us to clarify and resolve this matter for you.

At Betway, we appreciate hearing about the great, the good, and the not so good and how we can proceed to give all our valued customers the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.

Regards,

Betway Team

Betway - South Africa's reply10 Dec 2025, 11:13

Official

Hi Meggie,

Thank you for your review and for taking our call. We appreciate the time you took to allowing us to clarify and resolve this matter for you.

At Betway, we appreciate hearing about the great, the good, and the not so good and how we can proceed to give all our valued customers the best service and betting platform.

Regards,

Betway Team