EM
Elizabeth M

1 reviews | Active since Apr 2024

18 Apr 2024, 17:46

Goodday

I've done my withdrawal through Absa cash send and I haven't received the 10 digit and pin since Monday.this is unacceptable,3days has past and still nothing

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply18 Apr 2024, 17:56
Official
Hi Elizabeth,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
EM
Elizabeth M's update19 Apr 2024, 19:27
Reviewer Update
I've never received any voucher or 10 digits and the pin.even now am still waiting for them.since Monday till today I've been waiting
Betway - South Africa
Betway - South Africa's reply19 Apr 2024, 20:19
Official
Hi Elizabeth,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
EM
Elizabeth M's update19 Apr 2024, 20:29
Reviewer Update
For how long should I wait because it's almost 5days now.this is unacceptable.ive won fair and square so why should I struggle to get those digit and pin.