Good morning...I hav...

Good morning...I have heard about u...please can u help me...thankyou. 2 days ago I was playing on betway ..I won 1300.00 I was still playing the game went off.no trace of the game on my phone wen it came on..my total was o. So next day I reported the matter to betway...they apologized..and said they can't help me n the call was cut.i called 3 times 3diffrent people spoke n call was cut...