C
Candice
1 reviews | Active since Feb 2025
01 Jun 2026, 10:38
Good day, I have a withdrawal query
Good day, I have a withdrawal query. I withdrew R9000 on 28th May by EFT, I had no problems with eft withdrawals before for smaller amounts, my withdrawal was then refunded to my Betway balance account on 31 May, I re-withdrew Haai immediately and still didn’t receive my withdrawal. This has been very frustrating, please can someone assist me as i cannot reach anyone on the contact number or live chat provided.
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Betway - South Africa's replyOfficial
01 Jun 2026, 13:50Hi Candice,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Betway - South Africa's reply01 Jun 2026, 13:50
Official
Hi Candice,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team