AH
Adele H
1 reviews | Active since Sept 2011
11 Jun 2022, 05:46
Funds not reflecting after 2 days
I have made a deposit on Thursday 8 june 2022 using the SID method on the betway website. The money went off my bank account but still not reflecting on my betway account. Its been two days already and still nothing. Every time i speak to an agent they tell me that its been escalated and that i need to allow 24hours. I have waited two days.
Helpful (0)
Replies (2)0
Replies (2)AH
Adele H's updateReviewer Update
11 Jun 2022, 05:47Sorry i mean Thursday the 9th of june
AH
Adele H's update11 Jun 2022, 05:47
Reviewer Update
Sorry i mean Thursday the 9th of june
Betway - South Africa's replyOfficial
13 Jun 2022, 07:25Hi Adele,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply13 Jun 2022, 07:25
Official
Hi Adele,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team