MT
Michael T
1 reviews | Active since Feb 2025
09 Feb 2025, 14:06
FREEZING AND LAGGING APP THAT CAUSES GREAT LOSSES
I would like to share my bad experience recently with them which I was compensated for, but not long even the same complaint i lodge reoccured again and happened which costs me dearly and would potentially gave me great gains like more then R20 000.The avaitor is lagging,slow or no connection or freezing when you in a Bet.The Team Leader i spoke to was very professional and helpful at first when engaging with him, but I need to be compensated for my losses and they really need to UP their game with their App.If im not compensated I will have no other option to report this matter to the Provincial Gambling Board for further investigation. I reported the matter but happened again
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Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
10 Feb 2025, 07:50 Hi Michael ,
Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply10 Feb 2025, 07:50
Official
Hi Michael ,
Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
10 Feb 2025, 14:04 Hi Michael,
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
We sorry to hear that you've been having a tough streak on Betway games.. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
We sorry to hear that you've been having a tough streak on Betway games.. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply10 Feb 2025, 14:04
Official
Hi Michael,
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
We sorry to hear that you've been having a tough streak on Betway games.. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
We sorry to hear that you've been having a tough streak on Betway games.. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team