MG
Monwabisi G
1 reviews | Active since Mar 2026
05 Mar 2026, 21:02
Financial impact
I purchased a voucher using my banking app however when I try redeeming it it shows as invalid.i provided all the information on their live chat but still no assistants been provided yet funds have been deducted from my banking account.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
06 Mar 2026, 07:02Hi Monwabisi,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's reply06 Mar 2026, 07:02
Official
Hi Monwabisi,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's replyOfficial
06 Mar 2026, 14:14Hi Monwabisi Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply06 Mar 2026, 14:14
Official
Hi Monwabisi Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team