1 reviews | Active since May 2024
Finally I got my money back
Good day
My Tshegofatso,
I'd like to take this time to thank Hellopeter family, for the help they gave to me, publishing my complain about Betway South Africa really made a huge difference.
Most of all I'd also like to thank the Western Cape Gambling and Racing Board, a few days after receiving my complaint, they spoke once and there were moments on my case, my money was returned.
Though I had a horrible and disgusting experience with Betway, out of all the USELESS AGENTS and MANAGERS of Betway SA, I'd love to thank the Agent by the name of Phophi, she really tried her best and gave me hope that I'll get my money back, thank you Phophi.
And also thanks to a Gentleman by name of Tony, you really played your part sir, thank you for your help.
Ncebo, Chris, Dineo, Michelle, Gimoor, Brice and the others, you guys really need to pull up your socks, that environment need Agents who knows what they are doing, people who'd go an extra mile to assist with our problems.
As for an Agent by the name of Thabiso, Yoooh, I really don't know how you got that Job, you don't even need training, you just don't belong there, horrible customer service, no soft skills, no telephonic etiquettes, talking to you was just a nightmare.
Team leader Karabo, though you dragged your feet to work on my case, thank you for your effort.
All thanks to Hellopeter, I finally got my money transferred into my bank account. Thank you.
