dK
deborah K
1 reviews | Active since Oct 2023
18 Oct 2023, 13:57
FICA waiting approval bad service
It's been 3 days FICA documents waiting for approval and the robot live chat is boring and waiting forever
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
18 Oct 2023, 14:06 Hi Deborah, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply18 Oct 2023, 14:06
Official
Hi Deborah, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
dK
deborah K's updateReviewer Update
18 Oct 2023, 14:31Follow up waiting for one to complain first before even approval it's bad service I must say
dK
deborah K's update18 Oct 2023, 14:31
Reviewer Update
Follow up waiting for one to complain first before even approval it's bad service I must say
Betway - South Africa's replyOfficial
18 Oct 2023, 15:32 Hi Deborah, Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply18 Oct 2023, 15:32
Official
Hi Deborah, Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
dK
deborah K's updateReviewer Update
18 Oct 2023, 15:44I'm glad for the immediate response and all is uploaded I shall wait for the approval since the correct details are loaded.. Thanks
dK
deborah K's update18 Oct 2023, 15:44
Reviewer Update
I'm glad for the immediate response and all is uploaded I shall wait for the approval since the correct details are loaded.. Thanks
Betway - South Africa's replyOfficial
19 Oct 2023, 07:18 Hi Deborah, We thank you for your patience and understanding, we are following up with our team on this for you and a representative will be in contact with you as soon as feedback has been received
Regards, Betway Team
Regards, Betway Team
Betway - South Africa's reply19 Oct 2023, 07:18
Official
Hi Deborah, We thank you for your patience and understanding, we are following up with our team on this for you and a representative will be in contact with you as soon as feedback has been received
Regards, Betway Team
Regards, Betway Team
Betway - South Africa's replyOfficial
05 Dec 2023, 11:28Hi Deborah,
Thank you for your review and for taking our follow-up call.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Thank you for your review and for taking our follow-up call.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply05 Dec 2023, 11:28
Official
Hi Deborah,
Thank you for your review and for taking our follow-up call.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Thank you for your review and for taking our follow-up call.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team