SSK
St.ledger Seganeleng Kgakane

1 reviews | Active since Jul 2019

10 Nov 2022, 09:21

FICA UPLOAD

I'm utterly disappointed with this company. I can't upload and documents needed for FICA. You wait over 30 minutes on the chat just for them to say they haven't heard from you in a long time 2 minutes after they respond. I sent an email to their FICA department and guess what?No response nothing has been processed and again waiting over 30 minutes on chat. Utterly disappointed

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Replies (1)
Betway - South Africa
Betway - South Africa's reply10 Nov 2022, 09:58
Official
Hi St Ledger,

Thank you for the review and apologies for the inconvenience caused. 

One of our FICA consultants will vet the documents received against the details populated when registering your account. 

We'll confirm if all is in order or if additional requirements may be needed. 

Regards,
Betway Team