CN
Collen N

1 reviews | Active since May 2025

20 Oct 2025, 14:12

Fica is terrible

I have been trying to fica my account from Saturday called them a few times from one agent to give me a time from of an hour to another agent to give me a time frame of 48 hours and I have already waited those hours no communication what so ever from them I have to use my airtime to call them but still no positive outcome make sure you fica ur accounts first before depositing your money Alternatively go with other betting sides verification is immediate

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Replies (3)
Betway - South Africa
Betway - South Africa's reply20 Oct 2025, 16:14
Official
 Hi  Collen, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 

Betway - South Africa
Betway - South Africa's reply29 Oct 2025, 11:47
Official
Hi Collen,  Thank you for your review and for your patience in awaiting a follow-up from us.   We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply31 Oct 2025, 09:08
Official
Hi Collen, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team