Exceptional support

Hi Prudence, Thank you for bringing these concerns to our attention, and we were happy to be of help to you. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team