RP
Rorshin P

1 reviews | Active since May 2025

14 Sept 2025, 20:15

Excellent service To Agent TONY at Betway!

Hi there,,, I give 5 stars for the excellent service from betway, and especially to TONY!!!, who gave me a call from betway, and sorted the issue for me, I'm very grateful for your help and customer service is very welcoming, and friendly, and approachable, positive energy, willingness, and very thankful for finally unlocking my account, after months of struggling, and I had to come to HELLO PETER, to get results,,,,due to the poor service I got from some of your support agents,,,who doesn't even sound to be in any mood or even willing to help,,,I would just say they lazy, and customer support services is definitely not for some "support agents", I would recommend that you look into that,,,and get more support agents like "TONY", with that friendly,positive energy, and enthusiasm and willingness to help, your customers in needing a support agent,,," Doing actually customer services", other than that, Thanks once again to Agent, " TONY ", and Betway...

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Replies (1)
Betway - South Africa
Betway - South Africa's reply15 Sept 2025, 06:14
Official
Hi Rorshin
 
Thank you for your positive review of Betway and our services.
 
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.
 
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform.
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
 
Regards,
Betway Team