Excellent customer service 👏 👌

Item: Betway - South Africa
Rating: 4
Author: Daphney M

I would like to thank Betway manage team especially Heberd thank you very much for handling my query I appreciate all efforts your putting into this matter.your the best sir an asset in the business and your department,even though my query is not fully resolved I appreciate your feed back all steps taken to assist me thank you for always putting your customers first 😊

Helpful (0)

Replies (3)

Betway - South Africa's replyOfficial

20 Oct 2025, 06:52

Hi Daphney

Thank you for your positive review of Betway and our services.

We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply20 Oct 2025, 06:52

Official

Hi Daphney

Thank you for your positive review of Betway and our services.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Daphney M's updateReviewer Update

24 Oct 2025, 19:30

Good evening Heberd

Thank you and Betway team for all your hard work 🙏 thank you for resolving my issue I did receive my withdrawal I appreciate all the assistance I got .

Daphney M's update24 Oct 2025, 19:30

Reviewer Update

Good evening Heberd

Thank you and Betway team for all your hard work 🙏 thank you for resolving my issue I did receive my withdrawal I appreciate all the assistance I got .

Betway - South Africa's replyOfficial

27 Oct 2025, 15:19

Hi Daphney

Thank you for your positive review of Betway and our services.

We are glad to assist you and to know that your matter has now been resolved in full. We wish you all of the best going forward.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply27 Oct 2025, 15:19

Official

Hi Daphney

Thank you for your positive review of Betway and our services.

We are glad to assist you and to know that your matter has now been resolved in full. We wish you all of the best going forward.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team