Even when you are in the right you are wrong.
So Betway has a promotions between the 23rd and the 26th of October 2020. Saying this:
Betway. Deposit + wager R10 or more on First person Live Games to get a 25% match up to R500 rand.
I dont recommend using or trusting betway and this is why:
1. When trying to querying why i wasn't credited the first 4 times support staff was not helpful.
2. Eventually i got a good consultant and things got complicated. Apparently in the terms and conditions (Which i couldn't find) it states that only your first deposit will be matched by 25 % according to the consultant. They never credited my first deposit.
Since i still cant find the T&C's.
My query still wasn't resolved. and i was told 50 rand is better than nothing.
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
28 Oct 2020, 18:09 Hi Byran, Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. As always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply28 Oct 2020, 18:09
Official
Hi Byran, Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. As always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
's updateReviewer Update
28 Oct 2020, 18:57Good evening,
My issue has been resolved. Thank you Ben and Jethena for all the assistance.
My issue has been resolved. Thank you Ben and Jethena for all the assistance.
's update28 Oct 2020, 18:57
Reviewer Update
Good evening,
My issue has been resolved. Thank you Ben and Jethena for all the assistance.
My issue has been resolved. Thank you Ben and Jethena for all the assistance.
Betway - South Africa's replyOfficial
29 Nov 2021, 17:23Hi Byran, Thank you for providing us this feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply29 Nov 2021, 17:23
Official
Hi Byran, Thank you for providing us this feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team