KP
Kamzito P
1 reviews | Active since Jun 2014
14 Nov 2025, 14:10
Error 122 took my winnings
I was playing 12 MASK FIRE DRUMS when I received in error message - error 122. The money I won is now not reflecting. Please assist with resolving this matter.
I sent an email showing the winnings but nothing .
What is going on guys.
Im scared to deposit now
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
14 Nov 2025, 14:35Hi Kamzito, Thank you for your review. We appreciate the time you took to raise this matter. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply14 Nov 2025, 14:35
Official
Hi Kamzito, Thank you for your review. We appreciate the time you took to raise this matter. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
KP
Kamzito P's updateReviewer Update
14 Nov 2025, 14:41What i find disappointing is that when I ask if I have any Relationship bonus ita a 5 minute turn around time to reply no
Now when its my actual winning from your promotion, different story .
Disappointing guys I have been a patron
Now when its my actual winning from your promotion, different story .
Disappointing guys I have been a patron
KP
Kamzito P's update14 Nov 2025, 14:41
Reviewer Update
What i find disappointing is that when I ask if I have any Relationship bonus ita a 5 minute turn around time to reply no
Now when its my actual winning from your promotion, different story .
Disappointing guys I have been a patron
Now when its my actual winning from your promotion, different story .
Disappointing guys I have been a patron
KP
Kamzito P's updateReviewer Update
14 Nov 2025, 15:13So after a complaint its resolved so quickly. Thank you.
As for the relationship, unsure
As for the relationship, unsure
KP
Kamzito P's update14 Nov 2025, 15:13
Reviewer Update
So after a complaint its resolved so quickly. Thank you.
As for the relationship, unsure
As for the relationship, unsure
Betway - South Africa's replyOfficial
17 Nov 2025, 07:34Hi Kamzito Thank you for sharing your feedback!
We’re glad to hear that your complaint was resolved quickly. Regarding your request for a relationship bonus, you are welcome to check your Transaction Summary and the balance on your account to view the outcome of your request.
We understand that building trust takes time, and we appreciate your honesty. Please know that we’re committed to earning your confidence and delivering the best possible experience moving forward.
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
We’re glad to hear that your complaint was resolved quickly. Regarding your request for a relationship bonus, you are welcome to check your Transaction Summary and the balance on your account to view the outcome of your request.
We understand that building trust takes time, and we appreciate your honesty. Please know that we’re committed to earning your confidence and delivering the best possible experience moving forward.
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply17 Nov 2025, 07:34
Official
Hi Kamzito Thank you for sharing your feedback!
We’re glad to hear that your complaint was resolved quickly. Regarding your request for a relationship bonus, you are welcome to check your Transaction Summary and the balance on your account to view the outcome of your request.
We understand that building trust takes time, and we appreciate your honesty. Please know that we’re committed to earning your confidence and delivering the best possible experience moving forward.
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
We’re glad to hear that your complaint was resolved quickly. Regarding your request for a relationship bonus, you are welcome to check your Transaction Summary and the balance on your account to view the outcome of your request.
We understand that building trust takes time, and we appreciate your honesty. Please know that we’re committed to earning your confidence and delivering the best possible experience moving forward.
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
KP
Kamzito P's updateReviewer Update
17 Nov 2025, 20:12Confidence restored. Im very happy and greatful
KP
Kamzito P's update17 Nov 2025, 20:12
Reviewer Update
Confidence restored. Im very happy and greatful
Betway - South Africa's replyOfficial
18 Nov 2025, 07:10 Hi Kamzito,
Thank you for your review and for taking our call. We appreciate the time in allow us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not so good, and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Thank you for your review and for taking our call. We appreciate the time in allow us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not so good, and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Betway - South Africa's reply18 Nov 2025, 07:10
Official
Hi Kamzito,
Thank you for your review and for taking our call. We appreciate the time in allow us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not so good, and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Thank you for your review and for taking our call. We appreciate the time in allow us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not so good, and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team