BM
Bernice M
1 reviews | Active since Oct 2022
10 Oct 2022, 14:29
EFT withdrawal not reflecting in bank
I have being trying to contact betway support help via their live chat and email but unfortunately none of them ever responded to me. I also call their number, but it seems like is not work. I made a eft widrawal on the 07/10/2022 and confirmation was sent to me via sms that my request was approved and that my funds was transferred into my bank account, but guess what the no deposit from betway up to now. They are contacts are not working, what do I to now as I'm sitting here frustrated.
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Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
10 Oct 2022, 14:45Hi Bernice,
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply10 Oct 2022, 14:45
Official
Hi Bernice,
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
10 Oct 2022, 14:45Hi Bernice,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply10 Oct 2022, 14:45
Official
Hi Bernice,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
BM
Bernice M's updateReviewer Update
10 Oct 2022, 14:47I wonder how your able to investigate without getting my personal details, this worrisome. I have never had a problemwoth your service all the years but I now feel like betway is ****
BM
Bernice M's update10 Oct 2022, 14:47
Reviewer Update
I wonder how your able to investigate without getting my personal details, this worrisome. I have never had a problemwoth your service all the years but I now feel like betway is ****
Betway - South Africa's replyOfficial
10 Oct 2022, 15:12Hi Bernice,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply10 Oct 2022, 15:12
Official
Hi Bernice,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team