JP
Jarred P
1 reviews | Active since Feb 2022
06 Jan 2026, 12:06
Don't use betway
My account has been inactive for almost 3 weeks . I phone everyday & the tell me the samething . They have escalated my issue . For 3 weeks now . Last Friday when I phoned I got told my account was unblocked. I went & checked it was still blocked . Called them str8 back . Someone else answered & according to him the account is still blocked. I have money in my account that they are denying me access to.
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Replies (3)
Betway - South Africa's replyOfficial
06 Jan 2026, 14:54Hi Jarred, Thank you for your review and for bringing this to our attention. One of our team members will follow up with you soon to address your concerns. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply06 Jan 2026, 14:54
Official
Hi Jarred, Thank you for your review and for bringing this to our attention. One of our team members will follow up with you soon to address your concerns. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
JP
Jarred P's updateReviewer Update
06 Jan 2026, 16:12I have contacted ya'll nearly everyday for the past 3 week and I get told to wait 48 hours.... its been weeks already
JP
Jarred P's update06 Jan 2026, 16:12
Reviewer Update
I have contacted ya'll nearly everyday for the past 3 week and I get told to wait 48 hours.... its been weeks already
Betway - South Africa's replyOfficial
07 Jan 2026, 09:51Hi Jarred, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply07 Jan 2026, 09:51
Official
Hi Jarred, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team