tS
there S

1 reviews | Active since Jan 2025

12 Jan 2025, 11:03

Don’t just bring new things to people without explaining the implications I was left a fool thinking betway owes me my R250 EFT withdrawal only to find it’s not the case

It wasn’t such a great moment for me it was just sprung on me I thought Betway was just giving me a free gift only to find out that it’s in fact money I had withdrawn worse I don’t even bank with Standard Bank had to go out to redeem the voucher. I prefer my old way of receiving withdrawn money EFT

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply13 Jan 2025, 08:11
Official
Hi There, 

Thank you for your review and for your patience in awaiting a follow-up from us. 
  
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team 


Betway - South Africa
Betway - South Africa's reply13 Jan 2025, 10:57
Official
Hi There, 

We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations. 

We've also addressed your recent query with a detailed response in your inbox. 

Our team carefully considered your concerns and provided feedback to resolve the issues. 

Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding. 

Thank you again for your valuable feedback.

Regards,
Betway Team