WH
Wesley H
1 reviews | Active since Oct 2020
16 Aug 2025, 09:23
Don’t bet on Betway!!
I took to separate bets this morning , I am unable to see my bets and when I search the betting code it doesn’t exist, I look under transaction summary, I can see the bets were taken and the money went off my betting app. Trying to get assistance and not able to get through to an agent. I will never bet with Betway ever again
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
18 Aug 2025, 06:17Hi Wesley, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply18 Aug 2025, 06:17
Official
Hi Wesley, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
WH
Wesley H's updateReviewer Update
18 Aug 2025, 16:50Good afternoon,
Thank you for your response.
My issue was resolved and Betway refunded my bet.
Thank you Betway 🙏
Thank you for your response.
My issue was resolved and Betway refunded my bet.
Thank you Betway 🙏
WH
Wesley H's update18 Aug 2025, 16:50
Reviewer Update
Good afternoon,
Thank you for your response.
My issue was resolved and Betway refunded my bet.
Thank you Betway 🙏
Thank you for your response.
My issue was resolved and Betway refunded my bet.
Thank you Betway 🙏
Betway - South Africa's replyOfficial
19 Aug 2025, 07:20Hi Wesley,
Thank you for your feedback.
We are pleased to learn that the matter has been resolved and sincerely appreciate the opportunity to assist in bringing it to a satisfactory conclusion.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service on our betting platform - and where we can improve.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Thank you for your feedback.
We are pleased to learn that the matter has been resolved and sincerely appreciate the opportunity to assist in bringing it to a satisfactory conclusion.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service on our betting platform - and where we can improve.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway - South Africa's reply19 Aug 2025, 07:20
Official
Hi Wesley,
Thank you for your feedback.
We are pleased to learn that the matter has been resolved and sincerely appreciate the opportunity to assist in bringing it to a satisfactory conclusion.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service on our betting platform - and where we can improve.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Thank you for your feedback.
We are pleased to learn that the matter has been resolved and sincerely appreciate the opportunity to assist in bringing it to a satisfactory conclusion.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service on our betting platform - and where we can improve.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team