NS
Nicole S

1 reviews | Active since Nov 2021

25 Sept 2024, 21:27

Disgrace and exposure

Worst experience of my life while playing aviator and red rocket from having an amount of R700 to having R0.22 then having R53 and all in the space of 1 minute without me even playing l. What a disgrace over the past few days I’ve spent so much money on betway just for it to go missing without me even playing. This company and all its games r hacked. So much better experiences with holly wood bets and all the other sites. A disgrace I tell you and to grown it all they have to investigate your money 😂😂what a shame. We really need to stop investing our money in Betway it’s rigged.

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Replies (17)
NS
Nicole S's update25 Sept 2024, 21:42
Reviewer Update
What’s a even bigger pain is the fact that I won a big amount of money last week the one amount got paid out next best thing the other money disappeared and there’s nothing in my account and ofcorz they will tell you that you played with it. Same **** same company. Huge disgrace.
NS
Nicole S's update26 Sept 2024, 05:42
Reviewer Update
Logged into my account this morning to see if the funds returned and nothing as per usual a scan they ***** your money. You win big they choose what to pay out what a disgrace honestly.
Betway - South Africa
Betway - South Africa's reply26 Sept 2024, 07:44
Official
Hi Nicole,  Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team    
NS
Nicole S's update26 Sept 2024, 07:48
Reviewer Update
Good day,

I’m tired of betway’s empty promises. It’s really a disgrace how you guys operate. The fact that people lose such big amounts of money blows my mind actually and not on their own but because of a stupid site that constantly has problems
NS
Nicole S's update26 Sept 2024, 08:30
Reviewer Update
So strange how you guys r always resolving matters why does there always have to be issues. This is the biggest joke ever
NS
Nicole S's update26 Sept 2024, 09:25
Reviewer Update
I see you called I missed the call please call back
NS
Nicole S's update26 Sept 2024, 09:28
Reviewer Update
I’m available now on the number you called ***
NS
Nicole S's update26 Sept 2024, 09:34
Reviewer Update
I am awaiting your call.
NS
Nicole S's update26 Sept 2024, 10:02
Reviewer Update
Just got off the phone with a kind lady Fiona and she advised that unfortunately there’s nothing they can do with any of the funds I lost. This is so sad because one depends on the funds you make and then next best thing they cannot assist you with the funds lost. There should be a policy in place as there are so many ****mers and hackers out there really. Anyhow nothing new actually always had such experiences with betway
Betway - South Africa
Betway - South Africa's reply26 Sept 2024, 10:04
Official
Hi Nicole, 

Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you via your inbox providing feedback in regard to your query.

Regards, Betway Team 
NS
Nicole S's update26 Sept 2024, 14:07
Reviewer Update
I have forwarded the documents to betwaycare please can I have my account opened by today. I would like to also know I’ve made a deposit will it reflect if my account is on hold now.
NS
Nicole S's update26 Sept 2024, 14:21
Reviewer Update
What a disgrace sent email twice today and they haven’t received they asking me to resend again for the third time. What a joke I want my account open today
Betway - South Africa
Betway - South Africa's reply26 Sept 2024, 14:30
Official
Hi Nicole, 

Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you via your inbox providing feedback in regard to your query.

Regards, Betway Team 
NS
Nicole S's update26 Sept 2024, 14:33
Reviewer Update
Please note there is no messages in my inbox please can you call or respond via email
Betway - South Africa
Betway - South Africa's reply26 Sept 2024, 22:07
Official
Hi Nicole, 

Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you via your inbox providing feedback in regard to your query.

Regards, Betway Team 
 
NS
Nicole S's update27 Sept 2024, 06:46
Reviewer Update
Good day

I have updated my password. Thank you
Betway - South Africa
Betway - South Africa's reply27 Sept 2024, 07:16
Official
Hi Nicole, 

Thank you for your feedback here.
Regards, Betway Team