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Chezlin C
1 reviews | Active since Aug 2020
29 Aug 2020, 13:41
Disappointed, expectations not met, dissatisfied customer
I've registered and deposited R100 in my betway account. The money is not reflecting. Customer service sucks, I tried calling customer service line no answer, sent an email no answer, tried the whatsapp line no answer. This is rediculous, I want my money back if they they contact me in the next 15 mins
Helpful (0)
Replies (4)0
Replies (4)CC
Chezlin C's updateReviewer Update
29 Aug 2020, 13:42My contact number ***** call me in the next 15 min or I want my money back
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Chezlin C's update29 Aug 2020, 13:42
Reviewer Update
My contact number ***** call me in the next 15 min or I want my money back
Betway - South Africa's replyOfficial
29 Aug 2020, 14:21Hi Chezlin Thank you for your review and for your patience in awaiting a follow up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply29 Aug 2020, 14:21
Official
Hi Chezlin Thank you for your review and for your patience in awaiting a follow up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
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Chezlin C's updateReviewer Update
29 Aug 2020, 14:33Thank you, I will be awaiting your feedback.
And thank you again for swift response.
And thank you again for swift response.
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Chezlin C's update29 Aug 2020, 14:33
Reviewer Update
Thank you, I will be awaiting your feedback.
And thank you again for swift response.
And thank you again for swift response.
Betway - South Africa's replyOfficial
29 Nov 2021, 17:17Hi Chezlin, Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply29 Nov 2021, 17:17
Official
Hi Chezlin, Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team