NM
Neo M
1 reviews | Active since Feb 2026
04 Feb 2026, 02:02
Disappointed customer
These people from betway locked my account, when I requested for it to be open... I was told that I must put the otp that was sent to my number and fortunately I got the otp and did as told, when I tried to log in to my account and they said that I should wait for 24 hours... It came and went by.. Still my account is not active... I sent my documents and still no response...
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
04 Feb 2026, 07:27Hi Neo,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.
One of our consultants will contact you today between 09h00 and 17h00 to assist you further.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway - South Africa's reply04 Feb 2026, 07:27
Official
Hi Neo,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.
One of our consultants will contact you today between 09h00 and 17h00 to assist you further.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway - South Africa's replyOfficial
04 Feb 2026, 09:45 Hi Neo,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
Betway - South Africa's reply04 Feb 2026, 09:45
Official
Hi Neo,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team