LM
Lara M
1 reviews | Active since Apr 2024
06 Nov 2024, 12:25
Disappearing balances
Has anyone else experienced this at Betway.. Yesterday I won twice.. When I wanted to withdraw my winnings it disappeared. It has happened to me 3 times thus far and after contacting them I have yet to receive a response.
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Replies (2)
Betway - South Africa's replyOfficial
06 Nov 2024, 12:34Hi Lara,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply06 Nov 2024, 12:34
Official
Hi Lara,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
08 Nov 2024, 23:05Hi Lara,
We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent.
In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed.
Regards,
Betway Team
Betway - South Africa's reply08 Nov 2024, 23:05
Official
Hi Lara,
We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent.
In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed.
Regards,
Betway Team