Item: Betway - South Africa
Rating: 1
Author: Sello K

Betway - South Africa's replyOfficial

01 Oct 2024, 19:14

Hi Sello,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's reply01 Oct 2024, 19:14

Official

Hi Sello,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's replyOfficial

02 Oct 2024, 10:31

Hi Sello,

We have tried reaching out to you, sadly to no avail.

Kindly advise on a suitable time for us to contact you or an alternative number.

We look forward to your response.

Regards,
Betway Team

Betway - South Africa's reply02 Oct 2024, 10:31

Official

Hi Sello,

We have tried reaching out to you, sadly to no avail.

Kindly advise on a suitable time for us to contact you or an alternative number.

We look forward to your response.

Regards,
Betway Team

SK

Sello K's updateReviewer Update

04 Oct 2024, 09:55

Agent said will call me after 5 minutes still waiting for the call

SK

Sello K's update04 Oct 2024, 09:55

Reviewer Update

Agent said will call me after 5 minutes still waiting for the call

Betway - South Africa's replyOfficial

04 Oct 2024, 11:15

Hi Sello,

Thank you for your review.

A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.

Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.

Regards,

Betway Team

Betway - South Africa's reply04 Oct 2024, 11:15

Official

Hi Sello,

Thank you for your review.

A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.

Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.

Regards,

Betway Team

SK

Sello K's updateReviewer Update

04 Oct 2024, 13:21

Still waiting for the call from betway

SK

Sello K's update04 Oct 2024, 13:21

Reviewer Update

Still waiting for the call from betway

Betway - South Africa's replyOfficial

04 Oct 2024, 14:53

Hi Sello,

Thank you for your review and for taking our call.

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply04 Oct 2024, 14:53

Official

Hi Sello,

Thank you for your review and for taking our call.

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Disappearing balance from my account