TK
Tshepo K
1 reviews | Active since Aug 2020
20 Aug 2020, 00:34
Disappeared bets
Betway has a tendency of taking away my tickets, I have just cashed out 15min ago I haven't received my cash out, when I go check under my settled games ,those games have disappeared. It's not the 1st time this is happening, when you go on live chat no one is there . Please be aware it is becoming a scheming game now.
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Replies (1)
Betway - South Africa's replyOfficial
20 Aug 2020, 07:58Hi Tshepo,
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Betway - South Africa's reply20 Aug 2020, 07:58
Official
Hi Tshepo,
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,
Betway Team