MD
Msizi D
1 reviews | Active since Nov 2024
06 Nov 2024, 18:07
Disappear money from account
Today I have experience where I was playing a game online slots and then my money would just disappear from my account a error message will appear and once you reload the game you have no fund left .plus there chat assist takes so long to get help or response
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
06 Nov 2024, 19:16Hi Msizi, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply06 Nov 2024, 19:16
Official
Hi Msizi, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
MD
Msizi D's updateReviewer Update
08 Nov 2024, 06:34You have lost one of your customer..
MD
Msizi D's update08 Nov 2024, 06:34
Reviewer Update
You have lost one of your customer..
Betway - South Africa's replyOfficial
08 Nov 2024, 07:04Hi Msizi , Our team will reach out to you during the course of the day to assist further relating to this matter.
Regards, Betway Team
Regards, Betway Team
Betway - South Africa's reply08 Nov 2024, 07:04
Official
Hi Msizi , Our team will reach out to you during the course of the day to assist further relating to this matter.
Regards, Betway Team
Regards, Betway Team
Betway - South Africa's replyOfficial
09 Nov 2024, 17:38Hi Msizi, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply09 Nov 2024, 17:38
Official
Hi Msizi, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team