SN
Simon N

1 reviews | Active since Aug 2019

02 Mar 2023, 16:48

Deposits on Betway

I deposited R150 yesterday and it still hasn't reflected on my Betway account. I tried the chat option on the website but after every 20 minutes I get told they are having technical issues and I must try to email my query. This is unacceptable honestly.

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply02 Mar 2023, 20:40
Official
Hi Simon,

Thank you for your review and for your patience in awaiting a follow up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,
Betway Team

Betway - South Africa
Betway - South Africa's reply04 Mar 2023, 12:46
Official
Hi Simon,

Thank you for allowing us the time to work on your case.

Our team is pleased to advise that all the deposit timeouts sent to our team are were loaded into your Betway account as follows:

03 Mar 2023   17:15 100.00  Sports Deposit Standard Bank
03 Mar 2023   17:15 50.00    Sports Deposit Standard Bank

Should you want instant loading of any future deposit, we suggest trying Ozow, SID and or Capitec Pay via Betway Pay.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards,
Betway Team

SN
Simon N's update07 Mar 2023, 12:44
Reviewer Update
Thank you so much for your quick response.
Betway - South Africa
Betway - South Africa's reply07 Mar 2023, 13:22
Official
Hi Simon

Thank you for your review.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team