BG
Bronwynn G

1 reviews | Active since Sept 2023

09 Sept 2023, 17:12

Deposits not reflecting no assistance

Horrible make a deposit via apple pay monies dont reflect and still no help from support. Absolutely *****

0
Replies (5)
Betway - South Africa
Betway - South Africa's reply09 Sept 2023, 17:18
Official
Hi Bronwynn, Thank you for your review and for your patience in awaiting a follow-up from us.  This reply serves as a confirmation of the receipt of your review, to which our team will thoroughly investigate and follow up with information so as to resolve this matter with you.  Feedback will be offered within the next business, as our team may need to liaise with relevant internal department/s.  Your understanding and patience are very much valued and appreciated.  Regards,
BG
Bronwynn G's update09 Sept 2023, 17:48
Reviewer Update
So lets see if you are more compentent than your helpline staff
BG
Bronwynn G's update11 Sept 2023, 07:47
Reviewer Update
So up and till now no monies reflect. When will this be sorted out?
Betway - South Africa
Betway - South Africa's reply11 Sept 2023, 09:43
Official
 Hi  Bronwynn, 

Thank you for your swift reply on the above request. 

We can confirm that we have received the email and we have escalated this for you once we have and update we will provide you with feedback. 

Regards, 
Betway Team
Betway - South Africa
Betway - South Africa's reply11 Sept 2023, 10:34
Official
 Hi  Bronwynn,  Thank you for your review and for your patience in awaiting a follow up from us. 

Please note that the funds in question has been credited to your Betway account. 
 We thank you and hope that your future experience with Betway will be much improved going forward.  Regards, Betway Team