WOWA
Why Oh Why Adams

1 reviews | Active since Sept 2014

03 Oct 2022, 13:46

Deposited funds not reflecting via OZOW

Been trying to chat to support for 3 days and have never got a response back. It's supposed to be a 24/7/365 support system but that's definitely not the case. Please assist me I've done a deposit but the funds are not reflecting via OZOW. Previously I've never had any issues. Please assist I'd really appreciate it

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply03 Oct 2022, 14:36
Official
Hi Ethan,

Thank you for your review and for your patience in awaiting a follow up from us. 

We would like to extend our apology for the experience regarding your deposit.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
 
Regards,
Betway Team

Betway - South Africa
Betway - South Africa's reply03 Oct 2022, 14:42
Official
Hi Ethan,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,
Betway Team

WOWA
Why Oh Why Adams's update04 Oct 2022, 12:51
Reviewer Update
Betway managed to rectify my issue, thank you!
Betway - South Africa
Betway - South Africa's reply04 Oct 2022, 12:57
Official
Hi Ethan

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team