1 reviews | Active since Jul 2016

03 Dec 2021, 16:10

Deposit unallocated

Hi.. been waiting for my deposit for 2 days with no luck. No one is able to trace my cash deposit. 😭

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply03 Dec 2021, 16:14
Official
Hi Lindie,  Thank you for your review and for your patience in awaiting a follow up from us.  A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 

's update03 Dec 2021, 18:14
Reviewer Update
All I have are my betway details that I put on the receipt. The atm did not give me a receipt.

The bank says i must contact you to see if you can trace it.
Betway - South Africa
Betway - South Africa's reply06 Dec 2021, 09:09
Official
Hi Lindie,

We appreciate the follow-up review. 

Owing to our team being unable to locate the funds, we ask that you go to your nearest branch and request a manually printed slip of the transaction in question. 

Once received, please mail it to us and our team will use the slip to locate and subsequently load your account. 

Regards,
Betway Team