1 reviews | Active since Nov 2020
Deposit to Account
Poor customer service. I made a deposit into my betting account at 7am on a Tuesday. As usual, my deposit did not reflect into the betting account, I then consulted the Live Chat for help.
Firstly I had to wait at least 20 mins before I could get through to anyone. I was told to submit my proof of payment, which I sent to their *** mail and also through the chat.
They told me my issue would be solved very soon, which never happened. So for the next 5 days I have been going back and forth in the Live Chat to find out why it hasn't reflected even after 24 hours, which is already unacceptable for a legit business. For 5 days the consultants have been useless because none of them were able to help be but all sold me the same story like programmed Traffic Lights. I am very unhappy with the service I am getting from Betway. The deposit has not reflected till this day, its taking them 5 days, and counting, to complete something a COMPETENT PROFESSIONAL would do in a heartbeat. . Very unprofessional. Unhappy with the service.
Can I not be included into the politics of this company and just have my money credited because all the proof is there that I did make a deposit, surely it does reflect on your account. Is this how you **** us? It is unacceptable, how can this big company be so *********** yet you are an international company
Can I not be included into the politics of this company and just have my money credited because all the proof is there that I did make a deposit, surely it does reflect on your account. Is this how you **** us? It is unacceptable, how can this big company be so *********** yet you are an international company
Regards, Betway Team
Regards, Betway Team
