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Nicho N
1 reviews | Active since Feb 2021
02 Feb 2021, 11:50
Deposit not reflecting
I made a deposit on the 31st of January 2021 using ozow, my Betway account was not credited but the money was deducted from my bank account. I called Betway, they said they will escalate my email which I attached proof of payment. After countless attempts, they haven't credited my Betway account
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
02 Feb 2021, 12:06Hi Nicholus Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards,Betway Team
Betway - South Africa's reply02 Feb 2021, 12:06
Official
Hi Nicholus Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards,Betway Team
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Nicho N's updateReviewer Update
02 Feb 2021, 14:39Matter is resolved, thank you
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Nicho N's update02 Feb 2021, 14:39
Reviewer Update
Matter is resolved, thank you
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Nicho N's updateReviewer Update
16 Feb 2021, 10:11I have another issue regarding a deposit I made using ozow on the 14th of Feb, money is not reflecting in my Betway account, I sent an email with POP with no feedback whatsoever
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Nicho N's update16 Feb 2021, 10:11
Reviewer Update
I have another issue regarding a deposit I made using ozow on the 14th of Feb, money is not reflecting in my Betway account, I sent an email with POP with no feedback whatsoever
Betway - South Africa's replyOfficial
16 Feb 2021, 10:50 Hi Nicho, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow-up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply16 Feb 2021, 10:50
Official
Hi Nicho, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow-up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team